Mobile Field Services - Handheld & Wireless Applications

Handheld Field Service Applications

Your Field Service technicians juggle many different tasks each time they do a service call. They must manage their inventory, keep track of their schedule, deal with the customer, and make a detailed report of the work done for billing, not to mention the actual job performed. Technicians need as much help as possible automating the information side of service work, such as the inventory system, allowing them to do their best on the jobs they were trained to do.

Get control of your assets and time! Emkat provides your company with a streamlined solution for all of the tasks that you now perform with a pen and paper. Ultimately, this creates a more competitive business and a more satisfied customer.

Increase the efficiency of your on the job tasks to create a better business.

Emkat can take your current business processes and automate them, or help you create new ways to increase your profitability and customer satisfaction. In either case, the information you need will be attained faster. Hand held bar code scanners are an excellent example of such streamlining. These easy-to-use wireless handheld devices eliminate the pain involved in extensive barcode scanning. Other examples of these benefits can be found across the business cycle: the technician will know inventory status; the customer will have a work order copy, and the back office data will be integrated into your system - all with automated data capture by utilizing a hand held computer and bar code scanner.

Industry Examples:

• Plumbing
• HVAC
• Electricians
• Inspection
• Survey
• Facility Maintenance

Contact Emkat today to learn how we can increase the productivity of your field service operations: sales@emkat.com